Introduction
At Wet Sky, we understand and respect the importance of protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with us through our website, or in any other manner while being a customer of Wet Sky.
How We Collect Information
- Directly from you: Information is provided when you create an account, place an order, subscribe to our newsletter, contact customer support, or participate in surveys or promotions.
- Automatically: We collect usage data such as your IP address, browsing patterns, and product interactions through cookies and similar technologies.
How We Use Your Information
We use your personal information for the following purposes:
- Order Processing and Shipping: To fulfill your orders and shipping needs.
- Customer Service: To address your inquiries, support requests, and resolve issues.
- Marketing and Personalization: To tailor our communications, recommendations, and offers to your interests, unless you’ve opted out.
- Website Improvements: To monitor user behavior, ensure a seamless website experience, and make improvements as needed.
- Legal and Regulatory Obligations: To comply with applicable laws and regulations.
Sharing Your Information
We may share your information with:
- Service Providers: Third parties who assist us with order fulfillment, shipping, marketing, payment processing, data analysis, and customer service.
- Legal Purposes: Law enforcement agencies, courts, or regulatory bodies as mandated by law.
- Business Transitions: Potential merger, acquisition, sale of assets, or corporate restructuring partners.
International Transfers
Since we sell globally, your data may be processed and stored outside of Australia in countries with differing privacy laws. We endeavor to maintain adequate safeguards to protect your information at all times.
Your Choices and Rights
- Accessing and Managing Information: Contact us to review, update, or delete your personal information.
- Opting Out of Marketing: Adjust your settings within your account or unsubscribe from communications via the ‘unsubscribe’ link in emails.
- Cookies: You can adjust cookie settings in your browser.
- Additional Rights: Depending on your jurisdiction, you may have additional data privacy rights under local laws.
Security
We use reasonable technical, organizational, and administrative security measures to protect the confidentiality and integrity of your data. However, please be aware that no transmission of data over the internet is 100% secure.
Data Retention
We retain your information as long as needed for the purposes outlined in this Policy, such as to maintain your account, comply with legal obligations, and for historical record-keeping.
Children’s Privacy
Our website and services are not directed at children under 13 (or other age thresholds set by local laws). We do not knowingly collect personal information from children without parental consent.
Changes to our Privacy Policy
Changes to this policy may occur periodically. The “Last Updated” date at the top of the policy indicates when it was last revised.
Contact Information
If you have questions about this Privacy Policy, please contact us at: info@wetsky.com.au
Additional Considerations
- Cookie Policy: Include a separate section or link to a Cookie Policy detailing tracking technologies used on your website.
- Australian Privacy Laws: Ensure compliance with the Australian Privacy Act 1988 and relevant Australian Privacy Principles.